FAQ
Frequently Asked Questions
What is web hosting?
Web hosting is a service that stores your website's files, databases and emails on a server connected to the internet, so anyone can visit your site 24/7. CreemHost provides cloud web hosting with an official cPanel license, LiteSpeed and NVMe storage.
What are inodes, and why do unlimited inodes matter?
Inodes are the number of files and folders on your account. Many hosts advertise 'unlimited storage' but cap inodes (for example 300K), which in practice limits you to 5–10 GB. CreemHost plans have unlimited inodes, so you can actually use all of your disk space.
Can I migrate my website from another host?
Yes — migration is free. Share your old cPanel or WordPress login with our team and we'll move your files, databases and emails for you.
Will my website go down during migration?
No. We copy everything first, test it on our servers, and only then point your domain — so there is no downtime.
What is the 30-day money-back guarantee?
If you're not happy with yearly shared hosting, request a refund within 30 days. Domain registrations and other add-ons are non-refundable. See our Terms of Service for details.
Which payment methods do you accept?
We accept international cards and popular local payment methods. All available options are shown at checkout in the client area.